Privacy Policy

Effective Date: February 2026

1. Information We Collect

When you contact us or use our services, we collect basic business information including your name, company, email, phone number, and details about your IT environment. We do not collect personal data from your customers or employees unless explicitly required for a service we provide.

2. How We Use Your Information

We use your information to deliver managed IT and cybersecurity services, respond to support requests, send billing invoices, and communicate important service updates. We never sell or rent your data to third parties.

3. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. Your data is stored securely and only accessible to authorized personnel who need it to perform their duties.

4. Third-Party Services

We partner with vendors such as Microsoft 365, Cove Backup, ESET, and DUO Security. These providers have their own privacy policies and data processing agreements. We only share the minimum information necessary to deliver their services.

5. Your Rights

You may request access, correction, or deletion of your data at any time by contacting us at sgoldhaber@midwestitshield.com. We will respond within 30 days.

6. Changes to This Policy

We may update this policy periodically. The current version will always be posted on this page with the effective date noted above.