The Quiet Cost of a Dead Terminal: Why Small Business Downtime Hits Harder in Quincy, Hannibal, and Keokuk
There is a specific kind of silence that falls over a retail floor when the point-of-sale system stops talking to the card reader. It is not a dramatic crash. It is just a blinking cursor on a black screen while a line of customers checks their watches. In the river towns of western Illinois and…